Website: www.noirika.com
Email: Info@noirika.com
1. Introduction
Noirika is committed to delivering your orders efficiently and securely. All shipments are handled either directly by Noirika or via trusted third-party logistics platforms. By placing an order, you agree to the terms described in this Shipping & Delivery Policy.
2. Shipping Methods
- Third-Party Platform Shipping:
- Most orders are processed and shipped via third-party logistics providers.
- Shipping times, costs, and tracking are determined by the selected platform.
- Noirika is not liable for delays, errors, or losses incurred by third-party shipping providers.
- Direct Shipping:
- In certain regions, Noirika may ship orders directly.
- Estimated delivery times are provided at checkout.
- Direct shipments comply with applicable EU and US consumer protection laws, including the 14-day refund period for eligible individual orders.
3. Delivery Times
- Delivery times vary based on shipping method, order type, location, customs, and seasonal factors.
- While Noirika provides estimated delivery dates, these are not guaranteed.
- Customers are responsible for providing accurate shipping information. Delays caused by incorrect or incomplete information are the responsibility of the customer.
4. Shipping Costs & Duties
- Shipping costs are calculated based on region, weight, and shipping method.
- For international orders, customers are responsible for customs duties, taxes, or other import fees unless explicitly included in the order total.
- Noirika is not responsible for any customs delays or additional charges.
5. Risk & Ownership
- Risk of loss or damage to products passes to the customer upon delivery to the shipping provider.
- Noirika retains ownership of products until payment is fully received and any contractual conditions are satisfied.
- In case of lost or damaged packages, Noirika’s liability is limited to replacement or refund as allowed under applicable laws, primarily subject to third-party platform policies.
6. Exceptions & Special Cases
- Bulk Orders, Custom Orders, or Business Orders:
- Shipping times may differ.
- These orders are non-refundable and may have extended processing periods.
- High-Demand or Seasonal Products:
- Availability may fluctuate.
- Delivery dates may be delayed due to high demand or supplier constraints.
- Restricted Regions:
- Some regions may have limitations on shipping due to legal or logistical restrictions.
- Noirika reserves the right to decline shipments to such areas.
7. Tracking & Notifications
- Customers will receive tracking information when available.
- Third-party platforms may provide independent tracking and status updates.
- Noirika is not liable for tracking inaccuracies or delayed notifications.
8. Liability Disclaimer
- While Noirika strives for timely delivery, it is not liable for delays or losses caused by:
- Third-party shipping providers
- Customs or regulatory inspections
- Incorrect shipping information provided by the customer
- Events beyond Noirika’s reasonable control (e.g., natural disasters, strikes, transportation interruptions)
- Noirika’s liability is limited to replacement or refund, consistent with the Terms & Conditions and applicable law.
9. Customer Responsibilities
- Provide accurate shipping addresses and contact information.
- Track packages using provided tracking numbers.
- Inspect delivered products immediately and report issues in accordance with the Returns & Refund Policy.
10. Policy Updates
Noirika reserves the right to update this Shipping & Delivery Policy to reflect:
- Changes in third-party shipping practices
- New legal or regulatory requirements
- Operational adjustments or logistical updates
Users are encouraged to review this page periodically. Continued use of Noirika.com constitutes acceptance of the updated policy.